What deletion removes
Deleting your account removes your Navra login and personal data associated with it, including:
- Your account, profile, avatar, preferences and push-notification token.
- Your vehicles, maintenance records, modifications, receipts and uploaded vehicle images.
- Trips you organised, saved waypoints, GPX files, checklists and uploaded trip images.
- Your group, convoy, friendship, RSVP and trip-participation associations.
- Any live location you were sharing, and every location share you had with other people.
- Notifications, feedback and other account-linked records.
Subscriptions are cancelled separately
Deleting your Navra account does not cancel a Navra Pro subscription. Cancel it first in your App Store subscriptions (iPhone Settings → your name → Subscriptions) or in Google Play (Play Store → Profile → Payments and subscriptions). Apple, Google and RevenueCat may keep records of past purchases where they need them for billing, tax, refunds or fraud prevention.
Timing and limited retention
In-app deletion is designed to take effect immediately. Verified email requests are completed within 30 days and we will confirm when the process is complete. The action is permanent and your account cannot be recovered afterwards.
Anonymised aggregate information may remain because it no longer identifies you. We may retain marketing consent records for up to three years, limited records required by law, and the existence of shared trips where needed to preserve another member's records, without retaining your personal details.
Need your data first?
Request an export before deleting your account from Profile → Settings → Privacy Settings → Request Data Export, or email privacy@ventrax.ae. Once deletion completes, we cannot restore or export the removed data.
For more detail, read the Navra Privacy Policy.